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info@inforytica.com

+63 53 888 2975

Filipino virtual assistant team
Connecting talent.
Building teams.

This Privacy Policy describes how Inforytica ("we," "us," or "our"), a virtual assistant staffing and placement agency operating from Tacloban City, Leyte, Philippines, collects, uses, stores, and protects personal information. This policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.

By using the Inforytica website (inforytica.com) or submitting information through our contact forms, you acknowledge that you have read and understood this policy.

1. Who We Are as a Data Controller

Inforytica acts as a Personal Information Controller (PIC) with respect to the personal data collected through this website and through our placement coordination activities. As PIC, we determine the purposes and means of processing personal information we hold.

Our contact details as Personal Information Controller:

  • Business Name: Inforytica
  • Address: Zone 1, Barangay, Tacloban City, Leyte, Philippines
  • Email: info@inforytica.com
  • Phone: +63 53 888 2975

2. What Personal Information We Collect

We collect personal information through two primary channels: our website contact forms and our candidate and client intake process.

2.1 Website Contact Forms

When you submit an inquiry through our website, we collect:

  • Full name
  • Email address
  • Phone number
  • The content of your message or inquiry

2.2 Candidate Information

When individuals apply to be part of our candidate network, we collect information relevant to the placement process. This may include:

  • Full name and contact information
  • Work history and professional experience details
  • Skills assessment responses and results
  • Communication samples submitted as part of the evaluation
  • Information about tool familiarity and technical capabilities

2.3 Client Business Information

When businesses engage Inforytica for placement services, we collect information about the organization and the role requirements. This includes business contact details, role descriptions, and communication preferences.

2.4 Automatically Collected Information

Our website may collect certain technical data automatically, including IP address, browser type, pages visited, and time of visit. This is collected through cookies and similar technologies. See our Cookie Policy for details.

3. Legal Bases for Processing

We process personal information only when a lawful basis exists. Under the Data Privacy Act of 2012, our processing activities are based on the following grounds:

  • Consent: When you submit a contact form, you provide explicit consent for us to process your information to respond to your inquiry.
  • Contractual necessity: Processing necessary for the performance of our placement and coordination services.
  • Legitimate interests: Processing necessary for our legitimate business interests in operating a staffing and placement agency, where these interests do not override the rights of data subjects.
  • Compliance with legal obligations: Processing required to meet applicable legal requirements in the Philippines.

4. How We Use Personal Information

Personal information collected through this website and our placement process is used for the following purposes:

  • Responding to inquiries submitted through our contact forms
  • Evaluating and screening candidates for placement opportunities
  • Matching candidates with client role requirements
  • Preparing onboarding documentation and coordination materials
  • Providing post-placement coordination support
  • Maintaining records necessary for our business operations
  • Complying with applicable legal obligations
  • Improving our website and service processes

We do not use personal information for automated decision-making that produces legal or similarly significant effects without human review.

5. Sharing of Personal Information

Inforytica does not sell personal information to third parties. We may share personal information in the following circumstances:

5.1 With Client Businesses

Candidate profiles and assessment summaries are shared with client businesses as part of the placement process. This sharing occurs only with the candidate's knowledge and as part of the matching process they have engaged in.

5.2 With Service Providers

We may engage third-party service providers who process data on our behalf, such as website hosting providers and email service platforms. These providers are engaged under data processing agreements that require them to protect personal information consistent with this policy and applicable law.

5.3 Legal Requirements

We may disclose personal information when required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our legal rights or the safety of others.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. General retention guidelines:

  • Contact form inquiries that do not proceed to engagement: retained for a reasonable period to allow for follow-up, then deleted.
  • Candidate information for active placement processes: retained for the duration of the placement engagement and a reasonable period thereafter.
  • Client business information: retained for the duration of the business relationship and as required for legal compliance.
  • Website analytics data: retained in accordance with the terms of the analytics service used.

7. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information held by Inforytica:

  • Right to be informed: You have the right to know what personal information we hold about you and how it is being used.
  • Right to access: You may request a copy of the personal information we hold about you.
  • Right to rectification: You may request correction of inaccurate or incomplete personal information.
  • Right to erasure or blocking: You may request deletion or blocking of your personal information in certain circumstances.
  • Right to object: You may object to the processing of your personal information on grounds relating to your particular situation.
  • Right to data portability: Where applicable, you may request that your personal information be provided in a structured, commonly used format.
  • Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, contact us at info@inforytica.com. We will respond within the timeframe required by applicable law.

8. Security Measures

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure communication protocols for our website, access controls on systems containing personal data, and staff awareness of data privacy obligations.

No system of transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

9. Cross-Border Data Transfers

As a placement agency connecting Philippine-based candidates with international businesses, the nature of our service involves sharing candidate information with client businesses located outside the Philippines. Such transfers are conducted in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations regarding cross-border data transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact for Privacy Matters

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact us at:

Inforytica
Zone 1, Barangay, Tacloban City, Leyte, Philippines
Email: info@inforytica.com
Phone: +63 53 888 2975